AlfaTrade respects each individual's right to privacy. We value our relationship with you, and we take great pride in maintaining the privacy and therefore the loyalty of each individual client, by providing the required security. The provisions of this notice apply to both former and current customers.
1. Personal Information
In order to provide you with the very best service, when you apply to become a AlfaTrade customer or open a live account, we will ask you for personal information. This information will assist us in evaluating your financial needs, processing your requests and transactions, keeping you informed about products and services that may be of interest to you, and providing you with a better customer experience.
2. Required Information May Include:
Application Information – full name, address, birth date, identity − social security number, occupation, assets and income.
Transaction Information – Information about your transactions with us and/or our affiliates, and records of past communications. These may include your account balances, trading activity, past inquiries and our responses.
Verification Information – This may be required to verify your identity, and may include passport or driver’s license.
Note: Anti-Money Laundering ("AML") regulations and the USA Patriot Act require financial institutions to collect information and take action where necessary, in order to verify a customer’s identity.
Note: AlfaTrade does not intentionally collect information from persons under thirteen years of age.
We use a technology called "cookies", which enables us to provide you with a better experience in using our website by sending small text files from our servers to your computer. These cookies do not track your private information.
4. Sharing Information:
b. Third Parties
AlfaTrade may disclose a customer’s personal information to a third party in order to fulfill their instructions or pursuant to express consent. It is important to us that you know that AlfaTrade will not sell your personal information.
AlfaTrade may disclose your personal information to third parties as permitted by, or in order to comply with applicable laws and regulations. This may include disclosing personal information in order to cooperate with regulatory authorities and law enforcement agencies, as may be necessary to protect our property or rights.
d. Merger or Bankruptcy
AlfaTrade is obliged to maintain customer information according to its incorporation laws. In the event of a merger, the information will merge along with the company. In the event of bankruptcy, different legal statuses shall apply in accordance with its incorporation laws and its recordkeeping requirements.
e. Payment Information
AlfaTrade does not keep, in any form, customer payment information.
5. Failure To Provide Personal Information
You have a choice to supply any or all of the personal information required. However, missing information may result in our being unable to open or maintain your account and /or to provide you with our services.
6. Opt Out
Should you choose to have your name and personal data removed from our database, you can do so by sending an email to [email protected]
8. Mailing Information
Mailing Address: CH Office CH: +41225188090 Email: [email protected] EuroFXpro LTD Lintheschergasse 19 , zurich
Uk Office UK: +442080684515 Email: [email protected] EuroFXpro LTD UK, London Paternoster square